What Is a missed opportunity worth? A different way to measure charter ROI

ROI topic 01A

Sometimes things go without saying. However, sometimes things should be said.

Shoreline Aviation is in its fifth decade in the charter flight business. We understand the significant benefits of charter flight to successful businesses. And our charter clients certainly get it. But what about those new to the conversation? In many cases, the business executive knows flying charter can be expensive, compared to flying commercial. But that’s the answer to the wrong question.

The core question isn’t, “What does the flight cost?” It’s more like, “What does time and flexibility buy us, and is that worth the premium over commercial?” Here are a few ways business audiences might frame this.

Speed-to-decision value

If charter lets a leadership team visit three acquisition targets in one day instead of three days flying commercial, you’ve compressed the diligence timeline by a week or more. “In a competitive deal process, that acceleration can be the difference between being first to term sheet or losing to a faster bidder,” says Travis Barth, general manager at Shoreline Aviation. “You can quantify this internally as: ‘(probability the speed advantage wins the deal) × (deal value) – (the flight cost).’ Fill in your own numbers, kick them around, and see how they spill out.”

Cost of delay avoided

Then there are operational issues — a plant shutdown, a supply chain break, a key customer escalation. Here the relevant math is something like: (revenue or cost impact per day of delay) × (days saved by flying charter vs. commercial). A single production line down at $200K/day makes a $25K charter flight trivial if it gets the right engineer or executive on-site 24 hours faster.

“If a charter trip lets your executive personally show up to save a $5M/year account, compare the flight cost to the value of that contract, never mind the value of ‘we dropped everything for you,’” Barth says. “The relationship capital often outlasts the single trip.”

 

Shoreline Aviation General Manager Travis Barth

Shoreline Aviation General Manager Travis Barth

 

Opportunity cost of executive time

Commercial travel burns hours in airports, layovers, and rebooking. If you value senior leadership time at their fully loaded cost (call that the opportunity cost of what else they’d be doing), multi-leg site visits in a single day can save several executive hours per trip. Apply your team’s numbers to your unique equation.

“Also, charter lets you change plans same-day – add a stop, move on from a meeting that’s not working, leave early if a deal falls apart,” Barth says. “That flexibility has real value; it shows up as fewer wasted trips and faster course correction.”

Bottom line

In business flight, unlike private flight, charter is rarely justified by comfort. It’s justified when the dollar value of speed, flexibility, optionality, etc., exceeds the flight’s cost premium over commercial. The strongest cases are time-sensitive, high-stakes, multi-stop trips, when commercial simply can’t compress the schedule enough.

You know your numbers. What do they tell you?

 

You can request a charter quote from Shoreline Aviation here. Or call 781.834.4928 or email charter@shorelineaviation.net to see what Shoreline’s charter team can do for you!

Visit www.shorelineaviation.net.

This article was produced with AI drafting support.

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